Setting up the features on your Cellnet/Verizon phone


Voice Mail

To set up your voice mail for the first time.

1. From your cellular phone, dial *86 SEND. From a landline phone, or outside your home coverage area, call your cellular number and press * during the greeting.
2. The system will ask you to enter your password. Enter your complete cellular number, including area code, followed by the # key.
3. You will be asked to enter a new password from 4 to 10 digits long, which does not begin with zero.
4. Continue following the prompts to set up your mailbox. All steps must be completed to finish the installation.


To access your voice mail from your cellular phone

1. While in your home coverage area, dial *86 SEND.
2. You will hear your greeting. During your greeting press the # key.
3. Enter your password.

To access your voice mail from a landline phone, or while
traveling outside your home coverage area.


1. Call your cellular number. You may also need to include the area code.
2. Press * during the greeting. Enter your password followed by the # key.

Main menu
Press 1 to receive new messages.
Press 2 to send messages. (Enhanced Voice Mail only)
Press 3 to review selected messages.
Press 81 for mailbox management or to change your settings.
Press # to exit.

(Message retrieval from your cellular phone is airtime free while in your home coverage area. Landline charges apply. A 15� per minute airtime fee will be charged for message deposits and retrieval.)

Call Waiting


To activate

Dial *81, SEND; listen for confirmation; press END.

To use Call Waiting:

A short tone will let you know that you have a call waiting.
Press SEND to put first call on hold and talk to the second caller.
Press SEND again to return to the first call.
These steps may be repeated.

To deactivate

Press *810, SEND; listen for confirmation; press END.

Three-Way Conference Calling

To initiate:
With original call in progress, dial third party�s number and press SEND.
When the third party answers, press SEND to connect all three parties.
If one party hangs up, you will still be connected to the other party. When you hang up or press END, all parties will be disconnected.

For PowerbandSM Digital Cellular subscribers to initiate:
Place call in progress on hold by pressing SEND. Listen for tone, enter second number and press SEND.
When second party answers, press SEND to connect all three parties. If one party hangs up, you will still be connected to the other party. When you hang up or press END, all parties will be disconnected.

No Answer/Busy Transfer

To activate

For No Answer Transfer, press *74 and the ten-digit phone number to which calls should be transferred.
Press SEND; listen for confirmation; press END.
For Busy Transfer, press *73 and the ten-digit phone number to which calls should be transferred. Press SEND; listen for confirmation; press END.

To deactivate

For No Answer Transfer, press *740, SEND; listen for confirmation; press END.

For Busy Transfer, press *730, SEND; listen for confirmation; press END.

When using this feature with voice mail, call Cellnet customer service for additional instructions.

(Although this feature can only be activated from your home coverage area, it can be used to forward calls beyond your home coverage area. Calls forwarded to a non-cellular number are not charged cellular airtime. However, a nominal local telephone company "pass-through" charge will appear on your Cellnet account statement.)

Call Forwarding


To activate

Press *71 and the ten-digit phone number to which calls should be forwarded.
Press SEND; listen for confirmation; press END.

To deactivate 

Press *710, SEND; listen for confirmation; press END.

(Although this feature can only be activated from your home coverage area, it can be used to forward calls beyond your home coverage area. Calls forwarded to a non-cellular number are not charged cellular airtime. However, a nominal local telephone company "pass-through" charge will appear on your Cellnet account statement.)

Extended Call DeliverySM

Calls will automatically be delivered to you while traveling outside your home coverage area. Most custom calling features to which you subscribe will also follow you. In some areas, voice mail will not function unless Extended Call Delivery is suppressed.

To suppress Extended Call Delivery while roaming:
PRESS *35, SEND; Listen for confirmation; press END.

To resume Extended Call Delivery while roaming:
PRESS *350, SEND; Listen for confirmation; press END.

(Select markets only. Suppressing extended Call Delivery will not block incoming calls received through roamer port.)

Caller ID

Mobile telephone numbers may now be displayed on landline and wireless phones equipped with the Caller ID service feature. To safeguard your privacy, the following options are available:

Complete Blocking

You may request this option by calling Cellnet Customer Service at #111.
Complete Blocking will automatically prevent your mobile number from being shown to Caller ID subscribers. If you would like to transmit your mobile number to a Caller ID subscriber on a per-call basis, you may add *82 before the phone number when you place a call. For example, *82-Area Code-555-5555, SEND.

Selective Blocking

This option is automatically present on to your service unless you select Complete Blocking. Selective Blocking allows Caller ID subscribers to see your mobile number unless you block it by including *67 before the phone number when you place a call. For example, *67-Area Code-555-5555, SEND.

PIN Protection

A Personal Identification Number (PIN) helps protect your cellular service from cloning and unauthorized use.

To turn PIN Protection off, and place calls:
Dial *560, your four-digit PIN, and SEND; listen for confirmation; press END.
To turn PIN Protection on, and secure your service:
Dial *56, your four-digit PIN, and SEND; listen for confirmation; press END.

*Applicable airtime, local toll, roaming, landline access and long distance charges may apply to some or all of the above features.

Powerband is a trademark and/or servicemark of AirTouch Communications Inc.

     

 

Cellnet Communications
Corporate Headquarters 
31075 John R 
Madison Heights, Michigan 48071
(248) 585-4520

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