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Setting up features on
your Cellnet/Cingular Phone
Voice Mail
To set up your voice mail for
the first time.
1. From your cellular phone, dial *667 SEND.
From a landline phone, or outside your home
coverage area, call your cellular number and press
# during the greeting.
2. The system will ask you to enter your
password. Enter your complete cellular number,
including area code, followed by the # key.
3. Continue following the prompts to set up
your mailbox. All steps must be completed to finish
the installation.
To access your voice mail from your cellular
phone
1. While in your home coverage area, dial
*667 SEND.
2. Press # during the greeting. Enter your
password followed by the # key.
To access your voice mail from a landline
phone, or while traveling
outside your home coverage area
1. Call your cellular
number.
2. Press # during the greeting. Enter your
password followed by the # key.
Main menu
Press 11 to check unheard
messages.
Press 1 to review messages.
Press 2 to send a message. (Enhanced Voice Mail
only)
Press 4 to use personal options or change your
settings.
Press * to exit.
(You are not charged when a message is left in your
mailbox, however you will incur airtime charges for
retrieving the message when you use your cellular
phone. Call Delivery Service must be deactivated to
retrieve your voice mail messages while traveling.)
Call
Waiting
To use Call Waiting:
A short tone will let you know you have a call
waiting. Press SEND to put the original call on
hold and answer your second call.
Press SEND again to return to first call.
These steps may be repeated.
To deactivate Call Waiting on a call-by-call basis:
Press *70, either before dialing a number or while
on a call, listen for the confirmation tone; press
END.
Three-Way
Calling
To initiate a three-way call:
While on a call, dial another phone number and
press SEND. This puts the original call on holdand
places the new call.
When the third party answers, press SEND. All three
of you will be connected.
If the person you were originally talking with or
the third party leaves the conversation, you can
continue talking with the person remaining. To drop
the third party, press the SEND key again. When you
hang up or press END, all parties will be
disconnected.
No Answer
/ Busy Transfer
To activate
Press *68 and the number to which calls should be
transferred.
Press SEND; listen for the confirmation tone; press
END.
To deactivate
Press *730, SEND; listen for the confirmation tone;
press END.
Immediate
Call Forwarding
To activate
Press *72 and the number to which calls should be
forwarded.
Press SEND; listen for the confirmation tone; press
END.
To deactivate
Press *730, SEND; listen for the confirmation tone;
press END.
(Although this feature can only
be activated from your home coverage area, it can
be used to forward calls beyond your home coverage
area. Calls forwarded to a non-cellular number are
not charged cellular airtime. However, a nominal
local telephone company "pass-through"
charge will appear on your Cellnet account
statement.)
Call
Delivery Service
Calls will automatically be
delivered to you while traveling outside your home
coverage area. Any custom calling features that you
subscribe to will also follow you except No
Answer/Busy Transfer and voice mail.
To suppress Call Delivery Service while
roaming
Press *19 and SEND; Listen for confirmation tone;
Press END.
To resume Call Delivery Service while roaming
Press *18 and SEND; Listen for confirmation tone;
Press END.
Caller ID
Mobile telephone numbers may now
be displayed on landline and wireless phones
equipped with the Caller ID service feature. To
safeguard your privacy, the following options are
available:
Complete
Blocking
You may request this option by
calling Cellnet Customer Service at *611.
Complete Blocking will automatically prevent your
mobile number from being shown to Caller ID
subscribers. If you would like to transmit your
mobile number to a Caller ID subscriber on a
per-call basis, you may add *82 before the phone
number when you place a call. For example, *82-Area
Code-555-5555, SEND.
Selective
Blocking
This option is automatically
added to your service unless you select Complete
Blocking. Selective Blocking allows Caller ID
subscribers to see your mobile number unless you
block it by including *67 before the phone number
when you place a call. For example, *67-Area
Code-555-5555, SEND.
PIN
Protection
Your service is automatically
protected from cloning and unauthorized use by an
advanced security feature. However, a Personal
Identification Number (PIN) may still be required
while traveling outside your home coverage area. If
you are required to use a PIN: Enter the phone
number you are calling and press SEND. When you
hear the double ring signal, enter your four-digit
PIN and press SEND to complete your call.
*Applicable airtime, local toll, roaming, landline
access and long distance charges may apply to some
or all of the above features.
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